Warranty & Return policy
Our commitment to you is that we will service, repair and do preventive maintenance for the life of the equipment we supply. We carry all critical components in stock to attend emergencies and resolve issues right away.
Cardio: Frame; Lifetime. Electronic and mechanical parts: 3 years. Cosmetics; plastics, grips, and wearables; 6 months.Labour: will depend on the location.
Strength Equipment : Frame; lifetime. Mechanical and pulleys parts: 5 years. Cables & upholstery; 1 year. Grips and wearables : 6 months. Labour: will depend on the location.
We are able to deliver and install gym equipment almost anywhere in Canada with local partner companies. Warranty on parts ONLY applies if customer performs preventive maintenance.
Return Policy:
We make every effort to control quality on the manufacturing facility and after fully assembling the product. If a product is defective we will attempt to correct the situation with OEM parts that we have in stock and only if we are not able to correct the defect , we will replace the product under warranty with the same product or with a newer model.